Privacy Policy

Horizon West Plumbing, II Inc.
(Doing business as Horizon West Plumbing & Gas)

Effective Date: 1/1/2026

We may collect personal information that you voluntarily provide to us, including but not limited to your name, phone number, email address, service address, and details related to plumbing or gas services requested.

This information may be collected when you:

• Request service or an estimate
• Communicate with us by phone, text message, email, or website
• Schedule appointments
• Receive invoices or payment reminders

We use customer information solely for legitimate business purposes, including:

• Communicating about service requests
• Reviewing photos related to service needs
• Providing estimates and project updates
• Scheduling and confirming appointments
• Sending service notifications
• Delivering invoices and payment reminders

If you provide your mobile phone number, you consent to receive text messages from Horizon West Plumbing & Gas related to your services. These messages may include appointment scheduling, estimates, service updates, invoice notifications, and payment reminders.

Message frequency varies based on service activity. Message and data rates may apply. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

We do not sell, rent, or share consumers’ personal information, including phone numbers, with third parties or affiliates for marketing or lead generation purposes.

Customer information is used strictly to provide plumbing and gas services and related communications.

We take reasonable measures to protect customer information from unauthorized access, disclosure, or misuse.

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have questions about this Privacy Policy or how your information is used, please contact:

Horizon West Plumbing, II Inc.
www.horizonwestplumbing.com